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📊Analytics & Metrics

CAC (Customer Acquisition Cost)

How much it costs to win a new customer

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TL;DR — In one line

How much it costs to win a new customer

Full definition

CAC = total marketing spend / number of new customers. For example: you spend $3,000 on marketing and gain 20 customers — CAC = $150. Rule of thumb: LTV should be at least 3x CAC.

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CAC (Customer Acquisition Cost): What Is It? 2026 Guide | Natural Poster