Full definition
Engagement Rate = (comments + likes + shares) / Reach × 100. It's an excellent measure of content quality. 1-3% is good, 5%+ is excellent. Posts with high engagement get more reach from the algorithm.
This is the metric Facebook’s algorithm responds to. A post with strong engagement in its first hour gets further distribution; a post with none is buried, however good the content.
Engagement Rate = (comments + likes + shares) / Reach × 100. It's an excellent measure of content quality. 1-3% is good, 5%+ is excellent. Posts with high engagement get more reach from the algorithm.
A post with 5,000 impressions and 250 interactions is 5% engagement — very high for a group. One with 5,000 impressions and 15 interactions is 0.3%, and Facebook will stop showing it within hours.
Chasing engagement with questions unrelated to your business. "What is everyone having for lunch?" earns comments and no customers, and teaches the algorithm to bring you an irrelevant audience.
More likes, more comments, more shares. Practical tips that actually work in real Facebook Groups.
Read the full guideHow many times your post appeared on someone's screen
The number of unique people who saw your post
The percentage of visitors who complete a desired action
How much an average customer is worth over the life of the relationship
How much it costs to win a new customer
The percentage of customers who leave each month
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