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📢General Digital Marketing

Lead

Someone who has shown interest in your product or service

📌

Why it matters

A lead is not a customer. That distinction governs how you judge channels — one that produces lots of poor leads can look excellent in a report and lose money in reality.

Full definition

A lead is someone who has expressed interest — left their details, made contact, or added a product to their cart. It's the stage between "aware of your brand" and "paying customer." The conversion from lead to customer is called the Conversion Rate.

🧮 A worked example

Channel A produced 60 leads of which 3 closed; channel B produced 18 of which 7 closed. On lead count A wins three to one; on profit B wins.

⚠️ The common mistake

Rewarding or judging marketing on lead volume alone. It creates pressure for quantity, almost always at the expense of quality.

Full guide on the blog
Want to go deeper on this term?

Facebook Groups for B2B Lead Generation: How to Find Business Customers Without Ads

Most people think Facebook groups are only for businesses selling to consumers — and they're wrong. Business owners, managers, and professionals sit in groups just like everyone else. This guide shows how to generate B2B leads from Facebook groups without paying for a single ad.

Read the full guide
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Lead: What Is It? 2026 Guide | Natural Poster